Monday, 28 November 2011

VANDYK Group Setting a New Customer Care Standard in the GTA

The Vandyk Group of Companies and Conasys are pleased to announce that all new homes built by Vandyk will be receiving Home Information Packages (HIP).

Delivered through a web-based portal, a HIP provides homeowners with operation, maintenance and warranty documentation for the products installed in their home. Automated email reminders when scheduled maintenance is due gives homeowners peace of mind knowing they will know exactly when and how maintenance must be done to maximize both their new home and manufacturer's extended warranties.

"The Conasys manual is the perfect tool to help us stand above the "pack" and a great extension to our "Red Carpet" treatment," shares Ron McMillan, Vice President of Residential Construction for Vandyk.

Watch the video for an overview of what Home Information Packages provide to new homeowners:

Back to top↑